At https://electric-scooters.storysurge.net (referred to hereafter as ‘the Company’ or ‘we’), we prioritize your privacy and the protection of your data above all else. This comprehensive Privacy Policy is designed to detail our approach to managing personal data in accordance with a variety of privacy laws, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s General Data Protection Law (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy encompasses all aspects of our operations, including our website, applications, services, and products. Please be aware that this privacy policy does not apply to external platforms, applications, products, or services you may access through links on our platform, each of which will have its own distinct privacy policy.
Our privacy policy covers interactions with us when:
- You use our applications and services as a registered user.
- You visit any of our websites that display this Privacy Statement.
- You engage with communications from us, such as newsletters, emails, calls, or text messages/SMS.
We collect a range of personal data to facilitate your interactions with our services. This includes:
- Account information to manage your user experience.
- Payment and financial details necessary for transactions.
- Purchase history to enhance service provision.
- Mobile device identifiers for app functionality and analytics.
- Location data where relevant to the services we offer.
- Feedback you provide to improve our offerings.
- Social media information if connected with your user account.
- Product usage information to personalize your experience.
We gather this information through various channels, including direct user input, interactions with our platforms, and automated technologies like cookies. Additionally, we may receive data from third parties in accordance with their privacy practices.
Our website uses cookies to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics. Users have the option to manage these cookies through our dedicated Cookie Manager tool.
We adhere to strict data retention policies in compliance with legal requirements and the original purpose of collection. Once the data is no longer required for these purposes, we take steps to either delete or anonymize it.
To safeguard your personal data, we have implemented robust organizational measures and security protocols. This includes encrypted communication channels and partnerships with secure third-party processors.
We recognize the importance of protecting children’s privacy. Therefore, we do not knowingly collect personal data from individuals under 18 years of age without consent from a parent or guardian.
As a data subject, you have rights under the relevant privacy legislation. These may include accessing your personal data, requesting rectification or erasure, restricting processing, seeking data portability, opting out of processing for marketing purposes, non-discrimination, filing appeals/complaints with regulatory authorities, and withdrawing consent at any time. For more information on these rights or to exercise them, please contact our privacy team.
Our privacy policy is subject to change. Any updates will be clearly communicated via updates on our website.
For any inquiries, unsubscribe requests, or data-related concerns, please reach out to our dedicated privacy team by emailing [email protected] or by sending a letter to the address provided on our website. Your privacy is of paramount importance to us, and we are committed to addressing any of your concerns promptly and effectively.